Comments on: Dell Laptops, Offline Files, and EMBASSY Trust Suite – A deadly combination? http://www.mytechnicallife.com/2009/05/26/dell-laptops-offline-files-and-embassy-trust-suite-a-deadly-combination/ Wed, 05 Jan 2011 22:15:17 +0000 hourly 1 http://wordpress.org/?v= By: WWM http://www.mytechnicallife.com/2009/05/26/dell-laptops-offline-files-and-embassy-trust-suite-a-deadly-combination/#comment-64 WWM Wed, 05 Jan 2011 22:15:17 +0000 http://www.mytechnicallife.com/?p=39#comment-64 On my circa 2007 Dell laptop, I have a Cisco VPN client installed. It has been working fine for years, until last month, I started having problems. The VPN client could no longer connect to my company, and https:// access to a number of websites would hang as well (including Outlook Web Access to my company). I uninstalled and re-installed the VPN client, to no avail. I started looking around the computer, and found the Embassy Trust Suite in the Start->Programs menu. I uninstalled it, then uninstalled and re-installed my VPN client again, then everything worked properly. SO it seems that Embassy Trust Suite interferes with VPN clients as well. I suspect it would conflict with any security software that puts a shim into the computer's TCP/IP stack. The fact that my VPN worked fine until recently suggests that it got stuck onto my machine by way of some recent automatic update. Who is Wave Systems?? Don't they know about this?? Shouldn't Dell have figured this out?? On my circa 2007 Dell laptop, I have a Cisco VPN client installed. It has been working fine for years, until last month, I started having problems. The VPN client could no longer connect to my company, and https:// access to a number of websites would hang as well (including Outlook Web Access to my company). I uninstalled and re-installed the VPN client, to no avail. I started looking around the computer, and found the Embassy Trust Suite in the Start->Programs menu. I uninstalled it, then uninstalled and re-installed my VPN client again, then everything worked properly. SO it seems that Embassy Trust Suite interferes with VPN clients as well. I suspect it would conflict with any security software that puts a shim into the computer’s TCP/IP stack.

The fact that my VPN worked fine until recently suggests that it got stuck onto my machine by way of some recent automatic update.

Who is Wave Systems?? Don’t they know about this?? Shouldn’t Dell have figured this out??

]]> By: Ted Morrill-McClure http://www.mytechnicallife.com/2009/05/26/dell-laptops-offline-files-and-embassy-trust-suite-a-deadly-combination/#comment-59 Ted Morrill-McClure Tue, 15 Jun 2010 22:46:38 +0000 http://www.mytechnicallife.com/?p=39#comment-59 Thanks for putting this up. I just ran into the issue today when trying to upgrade a client's Norton AntiVirus. The upgrade file would download - then pop up the error "the specified path does not exist" . I tried everything I could think of, then found your post. After uninstalling the Trust Suite my upgrade worked perfectly. Thank you again. Thanks for putting this up. I just ran into the issue today when trying to upgrade a client’s Norton AntiVirus. The upgrade file would download – then pop up the error “the specified path does not exist” . I tried everything I could think of, then found your post. After uninstalling the Trust Suite my upgrade worked perfectly.
Thank you again.

]]> By: RobS http://www.mytechnicallife.com/2009/05/26/dell-laptops-offline-files-and-embassy-trust-suite-a-deadly-combination/#comment-58 RobS Thu, 11 Jun 2009 13:51:44 +0000 http://www.mytechnicallife.com/?p=39#comment-58 OMG - I have been fighting this issue for weeks, and tonight I find 2 articles nailing it - I am using a Dell Latitude D630. In my case, the "access denied" comes about when creating NEW files while offline. Thanks heaps. OMG – I have been fighting this issue for weeks, and tonight I find 2 articles nailing it – I am using a Dell Latitude D630. In my case, the “access denied” comes about when creating NEW files while offline. Thanks heaps.

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