Comments on: Mystery Entourage 2008 Sync Issue with Exchange 2007 – MS Support Issues – Evil Drivers!

By: Dustin

Dustin — Fri, 22 May 2009 23:17:51 +0000

Hmmm… running into an issue here where sometimes, for unknown reasons, it appears that Mac users with Entourage end up with OWA running really slowly and thus Entourage comes to a halt as well. Not non-functional, just slow… but no other users have issues. So far I cant find any ‘known’ issues where is it possible that Entourage is ‘corrupting’ something on the Exchange side and causing these issues?

By: tarek

tarek — Mon, 20 Apr 2009 09:53:42 +0000

Problem accessing my emails from Entourage on Microsoft Exchange Server 2007

I bought the new Mac Book Pro with Leopard operating system and Entourage 2008 installed. I tried to configure Entourage to be as the default email program to work with Microsoft Exchange 2007 (which is installed under the Windows Server 2003 64-bit platform). Entourage sends and receives emails using IMAP but unable to sync with the address book, Calendar, or viewing the sub files of my inbox on the exchange server. Also sometimes I get the email twice on my Mac Book but once on a windows outlook email client. When I configured it to connect to MS Exchange Server 2007 using the “new account” – Exchange option it didn’t connect to the exchange server (basically I doesn’t bring anything from the exchange server using the exchange setup option when setting up the new account on the macbook)”. Please not that I’ve tried the setup of Entourage 2008 (Mac Workstation and not my MacBookPro) to “another” Exchange 2007 Server 32 bit and it worked!!!
I appreciate any help with this regards as I am new to the MAC world and I like it so far but my business and my personal productivity took a serious negative impact because of the fact that my emails or calendar are not sync.

Much appreciated.
Tareq.

By: Rochester Web Design

Rochester Web Design — Thu, 19 Mar 2009 16:39:20 +0000

I would say that my case with the Entourage Team was just the opposite. The team member got everyone on the same page quickly and had the exchange team involved almost immediately.

By: John

John — Fri, 06 Mar 2009 09:11:04 +0000

Very well presented case on some consequences of specialization and functional organizational structures. Found your site as I’m myself experiencing a lack of synching with company exchange server, Entourage at home and on work and my iPhone. I’m an experienced Mac user interested in innovation, so I just have to wait for a solution from clever people at Microsoft I guess. Have heard that the Mac BU team at MS should be working on a free update to come out soon. Hope it’s true

It’s really strange to realize that ones calendar is no more complete, and try to keep track of what is not in there.

By: Jay Shallcrass

Jay Shallcrass — Wed, 25 Feb 2009 08:52:16 +0000

We are having the same issue, our Entourage’s will not sync but OWA and iPhone work perfectly.

To my knowledge, no updates have taken place.

Any one got any ideas?

Your solution sounds genuine, but our backup is internal.

By: Andy Laszlo

Andy Laszlo — Fri, 20 Feb 2009 14:20:37 +0000

I should have said in the previous post – the process ‘W3WP.exe” seems to be cause of the problem that I am having. I have 4 instances of it running and they are using about 800MB of RAM resources. I have investigated and W3WP.exe is what WebDAV uses.

By: Andy Laszlo

Andy Laszlo — Fri, 20 Feb 2009 14:06:47 +0000

Hi there,

Could you email me with the backup vendor details?
Where can I find the registry entry to found out if it is a similar issue?

I’m having a similar issue where disk read/writes are spinning out of control and 80% of the physical RAM (4GB in total) is being hogged. I have only rolled this out to 8 Entourage clients so far!!!

Thanks
Andy

By: Daniel Harding

Daniel Harding — Mon, 15 Dec 2008 09:57:42 +0000

We have the same problem about the same time none of our entourages sync at all anymore?
Anyone got a solution???

By: Angus

Angus — Mon, 10 Nov 2008 20:21:05 +0000

Thanks – sounded good – I have the same problem but did not find this device driver on my server, which is actually a MS Small Business Server. Any suggestions.

By: austin mccollum

austin mccollum — Thu, 23 Oct 2008 22:25:56 +0000

good to know – I hope I can build some bridges to the Mac Office team. Thank you for documenting this so well!